Agents on the Night Shift

Background coding agents can work while a team sleeps. The question is what they should be allowed to do, and what has to be on the table when people arrive in the morning. Each episode of this four-part series follows one night at Keurbooms Software, a fictional Plettenberg Bay company whose nine-person team runs Lagoonbook, a booking and payments platform for guesthouses and tour operators. Episode 1 starts with the ideal night-shift task, removing stale feature flags, and the evidence pack every change must carry. Episode 2 covers the night an agent turned a vague scalability request into a split into services, and the operational bill that came with it. Episode 3 follows a dependency upgrade that passed every test and still changed behaviour. Episode 4 sets out the charter the team wrote as a result: task classes, evidence, budgets, merge authority and a kill switch. The company, people, systems and figures are fictional and illustrative.

4 articles

Working through any of this in your own organisation?

These articles come out of delivery work rather than theory. If the problems in this series look familiar, a short scoping conversation is usually the quickest way to work out what is worth doing first.

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