Services

AI, Cloud & WhatsApp-first Digital Services for South African Organisations

CloudNala helps enterprises, public sector institutions, growing businesses and technology partners turn slow manual processes and ageing systems into digital services people will actually use — on Azure, AWS, Google Cloud or your own servers, whichever genuinely suits your situation.

What We Do

Eight services. Each solves a problem you can name.

Every one is built around something South African organisations are actually stuck on. We advise, design, and build — we do not stop at the recommendation.

CloudNala is a verified Microsoft Partner Center organisation.

AI App & Agent Discovery

Find out what is worth building — before you spend on it.

We work through where AI could genuinely help your organisation, whether your data is in good enough shape to support it, what could go wrong, and what a realistic first version looks like. You get a straight answer on what is worth funding — including the ideas we think you should drop.

What you get

  • A ranked shortlist of AI ideas, most valuable first
  • A design and delivery plan for the first working version
  • An honest assessment of your data, plus the risk and governance issues to settle first
  • A recommendation on which cloud platform fits (Azure, AWS or Google Cloud)

AI MVP Build Sprints

Something real to use in weeks, not months.

We build a working first version — a real system your people can use, not a slide deck or a demo video. The point is to prove the value quickly, and to build it on foundations solid enough to keep and grow rather than throw away.

What you get

  • A working first version your team can actually use
  • Hosted on the platform that suits you — Azure, AWS, Google Cloud or your own servers
  • Secure log-in, with staff seeing only what their role allows
  • Written handover documentation and a clear plan for what comes next

Tender, RFQ & Compliance Automation

Less paperwork. More winning work.

Finding the right tenders, pulling the compliance documents together, and writing the response eats days of senior time. We automate the repetitive parts so your team spends its hours on the bids you can actually win.

CloudNala accelerators

TenderCityRFQ NalaB-BBEE ScoreCard AssistantGrantNala

What you get

  • A repeatable process for finding and responding to tenders and quotes
  • Automated compliance checks, so nothing disqualifies you on a technicality
  • AI-drafted first responses your team edits rather than writes from scratch
  • Help getting your supplier documents and accreditations in order

WhatsApp-First Workflow Automation

No app download required.

Your staff, drivers, and customers already use WhatsApp every day. We move everyday processes onto it, so people can do the task in a chat they already know — no new app to install, no training course, no password nobody remembers.

Use cases

Fleet fuel and trip trackingPayroll and payslip workflowsLease and document generationClinic or citizen service triageEvent ticketing and attendance

What you get

  • A working process that runs inside WhatsApp
  • A simple dashboard for whoever manages it
  • Automatic PDFs and documents where you need them
  • Reminders, notifications, and a record of who did what and when

Cloud Modernisation & AI-Ready Infrastructure

Retire what is holding you back. Build for what is next.

Old systems get expensive to run, hard to hire for, and risky to change. We move them to the cloud in stages that keep the business running, and set up secure, well-governed foundations that later AI and data work can be built on. Works on Azure, AWS, Google Cloud, or a mix with your own servers.

What you get

  • A secure, well-structured cloud foundation to build on (Azure, AWS or Google Cloud)
  • A staged plan for moving or replacing existing systems
  • A design for how your systems talk to each other
  • Security controls, monitoring, and spend limits set up from day one

Developer Productivity & AI Coding Tools

Help your engineering team ship faster, safely.

For technical leaders: we help your engineers get real, measurable value from AI coding assistants such as GitHub Copilot and Amazon Q Developer, and put the automated build, test and release pipelines behind them. The result is faster delivery without loosening security or quality standards.

What you get

  • Hands-on workshops to get AI coding tools genuinely adopted, not just licensed
  • Automated build, test and release pipelines (GitHub Actions, GitLab CI or Azure Pipelines)
  • Secure source control, code review and branching standards
  • Automation of the repetitive parts of the developer workflow
  • Standardised development environments, so new engineers are productive on day one

Public Sector Digital Services

From approved strategy to a service citizens can actually use.

Many public sector digital strategies never become a working service. We help departments, municipalities and public entities close that gap — designing services around how citizens actually use them, meeting POPIA and data sovereignty obligations, and documenting the work to the standard your audit, procurement and oversight processes require.

Examples

Citizen service portalsProvincial dashboardsIncident reportingeTender and eRecruitment accessibilityAI chatbotsDepartmental service catalogues

What you get

  • Discovery and service design grounded in real citizen journeys
  • A design and delivery plan for a first working service
  • A built and tested portal or dashboard
  • Documentation that stands up to audit, procurement and handover

Cloud Cost, Security & Governance Audit

Know what you are spending. Know what is exposed.

We review your cloud environment and report back in plain terms: where money is being wasted, where you are exposed, and what to fix first. Findings are written so the board can act on them and the engineering team knows exactly what to do.

Product accelerator

AuditNala (coming soon)

What you get

  • A written audit report, in language leadership can act on
  • Specific, costed savings opportunities
  • Security and compliance gaps, rated by severity
  • POPIA and data governance exposure
  • A fix-it list in priority order, with effort and impact for each item
Product Accelerators

CloudNala Product Accelerators

Alongside consulting and delivery, CloudNala is building reusable South African digital accelerators that solve painful operational, compliance and public sector problems.

TenderCityLive

Tender discovery and supplier intelligence for South African businesses.

View showcase
RFQ NalaIn development

AI-powered RFQ and tender response assistant.

FleetNalaLive

WhatsApp-first fleet expense, fuel, fines and trip tracking.

View showcase
B-BBEE ScoreCard AssistantIn development

AI-guided B-BBEE gap analysis and readiness support.

GrantNalaIn development

Grant discovery and application assistant for startups and SMEs.

AuditNalaIn development

Cloud cost, security and governance audit reports.

Event & Church TicketingIn development

QR ticketing, attendee management and payment reconciliation.

Citizen Services DashboardIn development

Public sector dashboard and service visibility accelerator.

Some accelerators are live, some are in prototype or discovery phase. CloudNala uses these accelerators to reduce delivery time and prove value faster for clients.

Who We Serve

Built for organisations that need to move, not just plan.

CloudNala works across sectors and organisation sizes. What we look for is a real problem worth solving and a team willing to make it happen.

SMEs and tender suppliers
Municipalities and provincial departments
Cloud partners and systems integrators
Startups and founders
Enterprises modernising legacy systems
Schools, churches and community organisations
How We Work

A simple process. Focused on getting to value fast.

01

Discover

We understand the problem, users, data, process and constraints.

02

Design

We map the service journey, architecture, risks and MVP scope.

03

Build

We deliver a working prototype or production-ready MVP using modern cloud tools.

04

Enable

We train users, hand over documentation, and support adoption.

05

Scale

We improve the platform, automate operations and prepare for wider rollout.

Start a Conversation

Have a manual process, an ageing system, or an AI idea worth testing?

Start with a focused discovery session. You will leave knowing whether it is worth doing, what it would take, and roughly what it would cost.